Customer Support Administrator


Jobs Finance

Customer Support Administrator


Job title: Customer Support Administrator

Salary: £22,000 pa

Benefits: Bonus Scheme, 25 days holiday, Sick pay, Life Assurance, Health Insurance, non-contributory pension, paternity & maternity leave, 2 subsidised qualifications, up to 10 days study leave per year, social events, corporate health club & gym memberships, subsidised on-site personal trainer, fruit in the office, a fantastic working environment.

Duration: Permanent.

Being a first point of contact and representative for all clients, brokers and intermediaries you will be responsible for inbound and outbound phone calls and all communications with email.

Duties include:

Deal with clients, IFAs and sales branches via telephone, fax and e-mail
Identify problem areas and offer various solutions wherever possible
Adhere to all compliance requirements
Answer general queries by telephone/fax or email
Produce additional single premium quotations across all products
Input special deal quotes
Process UK staff and individual policyholder Extranet registrations

As you will have full contact with clients and be responsible for pre-sales quotes etc we would like anyone with at least two of the following to apply:

Good Written and Verbal communication skills (including the ability to draft letters)
Experience within a customer facing role
Can work to a high level of detail and accuracy
At least one years experience of working within a Financial Services office

We are interviewing now for this role, please apply now by calling Jo on 629676 or by emailing your CV to

ID #3861 Location Douglas Job Sectors Finance Type Permanent Role Customer Support Administrator Career Level Middle Salary £22,000

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Contact Details

2nd Floor, 12-14 Ridgeway Street, Douglas, IM1 1EN +44 (0)1624 629676 Facebook LinkedIn Twitter Instagram
Company Number:Registered in the IOM 128875c. Vat Number:GB004343327 Registered Address: 2nd Floor, 12-14 Ridgeway Street, Douglas, IM1 1EN
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