Our client is seeking to recruit a high performing Customer Service Administrator who is ready for their next big step with at least three years’ experience within banking, offshore life assurance, trust, general insurance or fund administration to join their team on a 12 month contract.
The role requires the successful applicant to deliver superior customer services to future and existing customers and brokers who contact their call centre and the demonstrated ability to work well within a very busy team environment.
• Handling incoming and outgoing telephone calls
• Acting as the first point of contact, first touch resolution, dealing professionally and effectively with requests, answering queries and taking responsibility for processing each enquiry through to satisfactory conclusion.
• Providing customers and brokers with product and servicing information both verbally and written, with high attention to detail and accuracy.
For more information or to apply for this role call us on 01624629676 or email email@example.com